Privacy Policy

Introduction

PD Private Investigations (PDPI) is committed to protecting your privacy, treating your personal information with respect, and ensuring transparency in how we collect, use, and safeguard your data. This policy explains what information we collect, why we collect it, and how we keep it secure.

By using our website, or engaging our services, you agree to the practices described in this Privacy Policy.

Information We Collect

We may collect the following types of information:

Personal Information

• Name

• Email address

• Phone number

• Any information you voluntarily submit through contact forms or enquiries

Technical Information

• IP address

• Browser type and version

• Device information

• Pages visited and time spent on the site

• Cookies and analytics data

Sensitive Information

PDPI does not collect sensitive information through this website. Any sensitive information obtained during investigative work is handled under strict legal and ethical obligations and is never collected through online forms.

How We Use Your Information

We use your information to:

• Respond to enquiries

• Provide services you request

• Improve website performance and user experience

• Maintain security and prevent misuse

• Comply with legal obligations

We do not sell, rent, or trade your personal information.

Disclosure of Information

We may share your information only when necessary:

• With service providers who assist in operating our website (e.g., hosting, analytics)

• When required by law, court order, or regulatory authority

• To protect the rights, safety, or integrity of PDPI, our clients, or the public

All third‑party providers are required to handle your information securely and in accordance with privacy laws.

Data Security

We take reasonable steps to protect your information from loss, misuse, unauthorised access, modification, or disclosure. This includes:

• Secure hosting

• Access controls

• Encryption where appropriate

• Regular monitoring and updates

However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute protection.

International Transfers

PDPI is based in Australia. Some third‑party service providers (such as analytics or hosting platforms) may store data overseas. These providers are required to meet privacy standards comparable to Australian law.

Cookies & Analytics

Our website may use cookies and similar technologies to:

• Improve functionality

• Analyse site traffic

• Enhance user experience

You can adjust your browser settings to refuse cookies, though this may affect site performance.

Access & Correction

You may request access to the personal information we hold about you and ask for corrections if it is inaccurate or incomplete. To do so, contact us using the details below.

Children’s Privacy

Our website is not intended for individuals under 18. We do not knowingly collect personal information from minors.

Changes to This Policy

We may update this Privacy Policy from time to time. The “Last updated” date will reflect the most recent version.

Contact Us

If you have questions about this Privacy Policy or wish to make a privacy request, you can contact us at:

PD Private Investigations (PDPI)
Email: admin@pdpi.com.au
Phone: 0424 364 900
Website: https://www.pdpi.com.au/contact-us